Privacy Policy

GORA (“we,” “our,” or “us”) respects your right to privacy and is committed to protecting the personal data you provide when using our platform. This Privacy Policy explains how we collect, use, store, and share your information in compliance with Philippine Data Privacy Act of 2012 (Republic Act No. 10173) the and its implementing rules and regulations.

Information We Collect

We collect personal information that is necessary to provide and fulfill transport booking services.

1.1 Personal Information

Full Name
Mobile Number
Email

1.2 Location Information

Pickup and drop-off locations
Location details provided during booking

1.3 Travel Information

Flight details, including flight number, arrival or departure time, and airport information

How We Use Your Information

Your personal data is collected and processed for legitimate purposes, including:

Manual confirmation and processing of transport bookings
Coordination of transport schedules and logistics
Communication regarding booking status, confirmations, and updates
Ensuring accurate assignment of transport services

Data Sharing and Disclosure

GORA limits the sharing of personal data to what is strictly necessary.

Personal data is shared only with the assigned Transport Partner for the purpose of fulfilling your booking
Shared data is limited to information required to complete the service
GORA does not sell, rent, or disclose your personal data to unauthorized third parties

Data Storage and Protection

We implement reasonable and appropriate safeguards to protect your personal data.

Personal data is stored securely
Access is restricted to authorized personnel only
Organizational, physical, and technical security measures are in place
Data is protected against unauthorized access, alteration, disclosure, or destruction

Data Retention

Personal data is retained only for as long as necessary to fulfill booking and operational requirements
Data may be retained longer if required by law or for legitimate business purposes
Once no longer necessary, data is securely deleted or anonymized

Your Rights Under the Philippine Data Privacy Act

In accordance with the Data Privacy Act, you have the right to:

Be informed about the collection and processing of your personal data
Access your personal data
Correct inaccurate, incomplete, or outdated information
Object to the processing of your personal data
Request the deletion or blocking of your personal data, subject to legal and operational limitations
File a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated

Changes to This Privacy Policy

GORA may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any significant changes will be posted on this page and will take effect immediately upon publication.

Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact:

Gora

goraapp.ph@gmail.com
0961 027 5583

Acknowledgment

By using GORA's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.